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How does the subscription work?
- Just pick your plan and sign up, a box will arrive on your doorstep filled with great South African artisans products. The plan is automatically renewed, but you can cancel before the 26th of the month before the shipment month. You can cancel by logging into your customer account (you create this when you purchase).
When will my box be delivered?
- Our boxes will be despatched bimonthly starting by 5th December.
When will I be charged for my order?
- You will be billed depending on the payment option you took.
- Monthly payments will be taken on the 1st of each month.
- Annually is a once off payment that will renew a year after your first payment.
- Gift is a once off payment for one box
- You are able to update your address in your account section. You have until the 26th a month before of the shipment month to change the address for your next box.
What payment method do you accept?
- Currently, we accept credit/debit card thru Payfast, you will be directed to your PayFast to complete your order with TLC.
How do I cancel my subscription?
- You may email email@example.com with the cancellation request.